System Maintenance (MA)
Keep your organization's IT running reliably, continuously
A comprehensive IT Maintenance Agreement (MA) covering consultation, troubleshooting, inspection, and preventive care to keep your systems always ready — with packages to choose from based on your organization's needs.
Service Scope
On Call Service
First-line troubleshooting by phone
On Site Service
Staff dispatched to fix issues on site
Remote Support
Issue resolution via remote access
System Checking
Inspection of software and operating systems
Hardware Cleaning
Cleaning of computers and peripherals
Network Checking
Checking connectivity and network devices
Repair Hardware
Quality parts replacement (quote first)
IT System Consult
Computer system consultation
Report System
System care reporting
Install OS/Software
Operating system and software installation
Service Packages
Choose the package that fits your organization's size and needs.
| Service | Professional Platinum | Standard Gold | Basic Silver |
|---|---|---|---|
| On Call Service | Unlimited + system consultation | Unlimited | Up to 8/month |
| On Site Service | Up to 4/month | 2/month | |
| Remote Support | Unlimited | Up to 20/month | Up to 10/month |
| System Checking | Monthly | Every 2 months | Every 3 months |
| Hardware Cleaning | Monthly | Every 2 months | Every 3 months |
| Network Checking | Monthly | Every 2 months | Every 3 months |
| Repair Hardware | Quote first | Quote first | Quote first |
| IT System Consult | Unlimited | Unlimited | Unlimited |
| Report System | Monthly | Monthly | Monthly |
| Install OS/Software | Unlimited | 4 times | 2 times |
Contact us for a quote tailored to your business.
Ideal for
- Organizations needing continuous IT support
- Businesses without an in-house IT team
- Organizations reducing the risk of downtime
Ready to elevate your organization's IT?
Get a free consultation with our team. We'll design a solution that fits your business.
Contact us today